Privacy Policy

Last Updated: December 5, 2025

1. Introduction

Arialy Inc., doing business as "Clave AI" or "Clave" ("we," "our," or "us") operates the Clave platform, an AI-powered operations assistant service for Quick Service Restaurant (QSR) franchises. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By accessing or using Clave, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, and other registration details
  • Business Information: Company name, franchise information, store locations, and operational data
  • Financial Data: Sales data, transaction records, POS system data, and other financial information
  • Operational Data: Documentation, procedures, training materials, inventory data, and other business documents
  • Integration Data: Data from connected systems including POS systems, inventory management, labor scheduling, ERP systems, and other business tools you choose to integrate
  • Communication Data: Messages, support requests, voice interactions, and other communications with our AI agents

2.2 Automatically Collected Information

  • Usage Data: Log files, access times, pages viewed, features used, and interaction patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our AI-powered services
  • To process transactions and manage your account
  • To generate analytics, reports, and insights for your operations
  • To enable voice assistants and AI-powered features
  • To analyze data across your connected systems (POS, inventory, labor, ERP) and provide actionable recommendations
  • To execute automated actions and recommendations across your store locations, as authorized by you
  • To monitor store-level metrics and provide real-time alerts and insights
  • To communicate with you about your account, updates, and support
  • To ensure security, prevent fraud, and comply with legal obligations
  • To personalize your experience and provide relevant recommendations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share data with trusted third-party service providers who assist us in operating our platform, including cloud hosting providers (Supabase), AI service providers, analytics services, and payment processors. These providers are contractually obligated to protect your data.

4.2 Third-Party Integrations

When you connect Clave to third-party systems (such as POS systems, inventory management, labor scheduling, or ERP systems), we access and process data from those systems solely to provide our services. We do not share your data with these third-party systems beyond what is necessary to perform the integrations you have authorized. Your data remains under your control, and you can disconnect integrations at any time.

4.3 Multi-Tenant Architecture

Clave operates on a multi-tenant architecture. Your data is isolated by tenant and is not accessible by other tenants. Each organization's data remains separate and secure.

4.4 Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Role-based access control and authentication
  • Regular security audits and monitoring
  • Secure API endpoints and authentication
  • Compliance with industry security standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data, subject to legal retention requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at carlos@tryclave.ai.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with security. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our service.

9. Children's Privacy

Clave is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Legal Entity: Arialy Inc., dba Clave AI

Address: 5966 S Dixie Hwy Ste 300, South Miami, FL 33143, US

Email: carlos@tryclave.ai

Website: https://www.clave.restaurant